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Terms And Conditions

A. Terms and Conditions

a. Selling and Buying.

I. Selling

  1. Responsibilities

    • Products & Services

      It is the seller's sole responsibility to source, list, and supply the product or service they list for sale on sellzo.com.au. Sellzo have no affiliation with any users or sellers. The responsibility lies with the seller to fulfil their promise of product or service.

    • Trademarks

      Unauthorised use of registered trade mark will result in account suspension or termination. Sellzo.com.au (Sellzo) should not be held accountable for miss use of registered trademarks.

    • Pricing

      Each seller is solely responsible for the pricing of their goods. It is the seller's responsibility to comply with laws and regulations that legislate pricing policies. Sellers are required to disclose all fees, taxes and surcharges associated with any product they list including shipment fees where applicable. All listed prices must be inclusive of GST. Sellzo should not be held responsible for breaches of pricing laws and policies committed by its online sellers.

    • Payment

      It is the sellers responsibility of receive payments from buyers. Each store may have their own pricing policy. Sellzo.com.au provide a secure payment gateway through PayPal. Sellers are responsible for transaction fees incurred as a result of a PayPal payment. Sellers may incur a monthly fee from PayPal depending on the type of business package and the arrangement they have with PayPal. Sellzo have no affiliation with PayPal. Sellzo will not collect any fees payments on behalf of PayPal. Such agreements remain between The User and PayPal direct. https://www.paypal.com/au/webapps/mpp/sell-online

    • Shipment

      Sellzo have no affiliation with any shipment providers recommended through the sellzo.com.au website. However the use of these is encouraged as they provide all users (Sellers & Buyers) with item tracking facilities. Sellers have the freedom of choice as to the shipment arrangements they may have for their buyers. Those arrangements must be disclosed when listing their products.

    • Listing

      It is the sellers responsibility to list items they intend to sell on Sellzo.com.au. Items should be listed in accordance with Sellzo.com.au terms and conditions. It is the sellers responsibility to refrain from listing prohibited products or services. Listing of prohibited or illegal products or services may result in the suspension or termination of accounts. Sellzo.com.au may pass the details of offenders on to law enforcements agencies where required.

      Every listed item must be accompanied by a true picture of the item. Items without pictures will not be accepted.

      Description of an item listed on sellzo.com.au, must be accurate and honest. It must reflect the true state of the item and it’s performance capabilities.

    • Store Policies

      Each store is encouraged to have their own policy. Provided the policy is within sellzo’s own guidelines. Store policies must be compliant with laws and legislations of regulatory bodies and government agencies. Policies must be clear and easy to understand. Fair on the consumer and in good spirit.

    • Return & Refund

      Each store must clearly state their return and/or refund policy. This must be compliant with laws and legislations of regulatory bodies and government agencies. All Return/Refund policies must be compliant with related industry guidelines.

      Sellzo should not be held responsible for those policies. The responsibility lies with buyers to familiarise themselves with those policies and hence the decision to do business under such terms. The responsibility lies with the Seller to fulfil any Return/Refund Transaction. Sellzo will not be responsible for product or service malfunction. Sellzo will not be responsible of any issues relating to Return/Refund

    • Warranties

      Each store must clearly state their Warranty policy and terms of trade. This must be compliant with laws and legislations of regulatory bodies and government agencies.

      Warranties must be compliant with related industry guidelines. Sellzo.com.au should not be held responsible for those policies.

      The responsibility lies with the buyers to familiarise themselves with those policies and hence the decision to do business under such terms. The responsibility lies with the Seller to fulfil any warranty claims or issues. Sellzo.com.au (Sellzo) will not be responsible for product or service malfunction. Sellzo.com.au (Sellzo) will not be responsible of any issues relating to warranty of products or services.

    • Fulfilment

      It is the Seller’s responsibility to fulfil all promises made in relation to a listed product or service.

    • Taxes

      Seller’s are solely responsible for complying with any relevant tax laws associated with the selling of their product or service. Such laws may include but are not limited to GST, Stamp Duty, Sales Tax, Income Tax, Luxury item tax etc...

      Sellzo.com.au (Sellzo) will not be responsible for Sellers non compliance with tax laws.

    • Trademarks

      Sellers may under no circumstance portray themselves as a representative of a trademark, brand or major entity unless they are authorised to do so by the owner of the concerned trademark or brand.

      Breaches of this policy will result in the suspension or termination of the offending account (User). Sellzo.com.au (Sellzo) will not be responsible for any legal action arising from such activity.

    • l.Advertising

      Sellzo.com.au (Sellzo) provide a variety of effective, easy to use and very economical advertising tools for sellers to utilise in order to maximise their opportunities in the marketplace. The use of these tools is highly encouraged by Sellzo. It is an effective way of increasing your productivity and raise your online presence. Some of these tools include:

      Bulk email/News Letter.

      Business users may send bulk emails via MailChimp integration to their contacts to inform their followers/customers of promotion or specials they may have on offer.

      SEO: Search Engine Optimization:

      1. Store Content Pages: Meta Data
      2. Picture Attribute: Alt and Title
      3. Google Shopping: Store products to be listed on google shopping.
      4. Store Banners:
      5. Social Networks:

      6. Facebook.
      7. Twitter
      8. Google +
      9. Etc.

      Sellers are solely responsible for all their advertising to meet the standards of and be in compliance with all rules and regulations set by governing authorities. These may be but not limited to ACCC, Fair Trading, Advertising regulators.

    • Social Media Policies

      When sharing or publishing items on social media networks, Sellzo.com.au users must abide by the guidelines and policies governing those networks. Sellzo.com.au (Sellzo) are not responsible for it’s users activity on external social networks. It is up to the user to determine whether a particular social network meets their standards and security requirements. Sellzo.com.au (Sellzo) do not receive any remuneration from any external social network.

    • Fair trading

      The responsibility to comply with laws and regulations set by the department of Fair trading lies solely with the seller. Sellzo.com.au (Sellzo) strictly discourage anti competitive business activity behaviour and unconscionable business activities. Sellzo.com.au (Sellzo) do not take any responsibility for Fair Trading breaches committed by sellers.

II. Buying

  1. Responsibilities

    • Personal and contact details

      Users are solely responsible for providing their correct and accurate personal and contact details when registering their accounts. Any misleading or inaccurate details may result in the suspension or termination of accounts. Furthermore it is absolutely essential that users provide their correct personal and contact details for a smooth and efficient delivery of their purchased items.

    • Honesty integrity

      Users must be honest in their dealings on sellzo.com.au website. Users should under no circumstance compromise their integrity when doing business through the sellzo.com.au website. Such behaviour will have detrimental effect of their feedback and rating. Dishonest and misleading conduct may result in an account being suspended or terminated.

    • Sellers due diligence

      Sellzo.com.au online stores are put through a series of checks before they are granted access to become an online store. However the responsibility remains with the User/Buyer to do their due diligence on the seller and satisfy themselves with the sellers ability to meet their expectations. Sellzo.com.au (Sellzo) will not be responsible for the seller’s inability to deliver on their promise or meet the buyers expectations.

    • Payment

      Unless otherwise specified by the seller, buyers are required to make full payment to sellers prior to their product being dispatched. Sellzo.com.au provide a certified and secure payment gateway where buyers can make safe payments to the seller. Sellzo.com.au has full integration with PayPal, where users can log onto their PayPal account to make a payment without leaving the sellzo.com.au website. Once a user chooses PayPal as the payment option, they will be redirected to a secure PayPal site for the transaction.

    • Feedback

      Buyers are encouraged to take the time to provide honest and fair feedback on sellers. This data is collected by the sellzo.com.au data management centre and processed to produce a store rating. Store ratings can help future buyers decide whether a potential store has the right credentials to earn their business.

      misleading and inaccurate feedback may result in the offending user having their account suspended or terminated.

    • Fulfilment

      It is the Seller’s responsibility to fulfil all promises made in relation to a listed product or service. It is equally the buyer’s responsibility to fulfil their promise to purchase the product should their desired price target be met by a seller.

    • Return & Refund

      Each store must clearly state their return and/or refund policy. This must be compliant with laws and legislations of regulatory bodies and government agencies. All Return/Refund policies must be compliant with related industry guidelines.

      Sellzo.com.au (Sellzo) should not be held responsible for those policies. The responsibility lies with buyers to familiarise themselves with those policies and hence the decision to do business under such terms. The responsibility lies with the Seller to fulfil any Return/Refund Transaction. Sellzo.com.au (Sellzo) will not be responsible for product or service malfunction. Sellzo.com.au (Sellzo) will not be responsible for any issues relating to Return/Refund

    • Warranty

      Each store must clearly state their Warranty policy and terms of trade. This must be compliant with laws and legislations of regulatory bodies and government agencies. Warranties must be compliant with related industry guidelines. Sellzo.com.au (Sellzo) should not be held responsible for those policies.

      The responsibility lies with the buyers to familiarise themselves with those policies and hence the decision to do business under such terms. The responsibility lies with the Seller to fulfil any warranty claims or issues. Sellzo.com.au (Sellzo) will not be responsible for product or service malfunction. Sellzo.com.au (Sellzo) will not be responsible for any issues relating to warranty claims.

b. Review and feedback.

I.  Review

A review is a users assessment of a particular product. Users may reflect their personal opinion based on their experience with a product or service. While users are encouraged to express their honest, unbiased opinion when writing a review, it is absolutely essential they communicate their thoughts in a fair, appropriate and dignified manner. Reviews should not be directed at sellers or other users. Negative product or service reviews should not reflect the integrity or character of the concerned Seller or user. Inappropriate or offensive reviews will be removed and the offending user may have their account suspended or deregistered.

II.  Feedback

A feedback is a users assessment of a particular seller. Users may reflect their personal opinion based on their experience with a seller and the efficiency of doing business with them. While users are encouraged to express their honest, unbiased opinion when writing a feedback, it is absolutely essential they communicate their thoughts in a fair, appropriate and dignified manner. Feedbacks are directed at sellers or other users.

While not a direct reflection of the character or the integrity of a seller or user, feedbacks may be a reflection of the manner in which they conduct their business. Your accurate feedback is encouraged at all time as it provides Sellzo’s data management centre with information that is used for Store Rating. Sellzo.com.au (Sellzo) collaborates Feedback and other store data to generate an all encompassing and fair seller rating system. Inappropriate or offensive feedback will be removed and the offending user may have their account suspended or deregistered.

c. Marketing

Sellzo.com.au Business users stand to benefit from a very well thought out, all encompassing marketing package. Business users are encouraged to take advantage of the marketing tools which are built into the system.
Some of these tools are:

Bulk email/News Letter.
Business users may send bulk emails via MailChimp integration to their contacts to inform their followers/customers of promotion or specials they may have on offer.

SEO: Search Engine Optimization:

  1. Store Content Pages: Meta Data
  2. Picture Attribute: Alt and Title
  3. Google Shopping: Store products to be listed on google shopping.
  4. Store Banners:
  5. Social Networks:

  6. Facebook.
  7. Twitter
  8. Google +
  9. Etc.

d.Account Cancellation

I. Private user

  • May cancel their own account at anytime.
  • Are NOT required to give notice to sellzo.com.au (Sellzo) prior to cancellation of account.
  • Will not incur any cancellation fee.

II. Business user.

  • May cancel their Business account at anytime.
  • Are NOT required to give notice to sellzo.com.au (Sellzo) prior to cancellation of account.
  • Will not incur any cancellation fee.
  • Will be billed for entire month regardless of cancellation date.

For Example if you cancel your Business User account on the 5th of February. You will be billed for the whole month of February as per billing cyle.

e. Advertising Cancelation

  • Paid advertising campaigns may be cancelled only by a request to Sellzo.com.au (Sellzo).
  • Cancelled advertising campaigns will not be refunded or reimbursed by Sellzo.sellzo.com.au (Sellzo).

f. Suspension & Termination

Sellzo.com.au (Sellzo) may without notice and at the Company’s own discretion:

  • Suspend a private or Business user account
  • Terminate or delete a Private or Business user account.
  • Refuse reconnection at our own discretion.

Note: Deleted accounts will result in the loss of Store Sub-domains & permanent loss of inventory.


g. Rating/Review and feedback

I. Sellzo.com.au (Sellzo) is committed to :

  • Excellence in service
  • Absolute integrity of it’s members
  • Transparency of business process
  • Accurate and constructive feedback and rating from both sellers and buyers.
  • Continuous improvement of our services to members.

II. Sellzo.com.au (Sellzo) will not tolerate:

  • Inappropriate language.
  • Distasteful feedback and reviews.
  • In appropriate member conduct.
  • Inappropriate business activities.

III. Sellzo.com.au (Sellzo) will not be responsible for:

  • Inappropriate language.
  • Distasteful feedback and reviews.
  • Inappropriate member conduct.
  • Inappropriate business activities.

Note: Any legal actions arising from such activities remain the responsibility of the offending member.

h. Modification of services and prices.

Sellzo.com.au (Sellzo) reserve the right to make modifications to this website without prior notice to users. Such modifications may include but are not limited to:

  • Rules and regulations
  • Terms and conditions
  • Access level
  • Packages
  • Billing Cycles
  • Advertising policy
  • Pricing

While it is our primary objective to provide an unique online experience. our users should expect that sellzo.com.au (Sellzo) may from time to time and without notice experience technical difficulties due to scheduled or unscheduled system upgrades.

Sellzo.com.au (Sellzo) will endeavour to carry out maintenance and upgrades with minimum interruptions to the daily activities of users. However Sellzo.com.au (Sellzo) will not be responsible for any loss of data or loss of revenue arising from such activities.

Sellzo.com.au (Sellzo) will not compensate any user Private /Business for the loss of data or loss of revenue arising from Technical issues or System upgrade.

i. Social networks Policies/Terms & Conditions.

It is up to the individual user Private/Business to share products on social networks. As long as they are compliant with terms and conditions of such networks.

The responsibility lies with the individual user Private/ Business to familiarise themselves with the terms and conditions and Privacy Policies of such networks. Sellzo.com.au (Sellzo) are not responsible for Privacy Policies of other social networks.

The responsibility lies with the individual user Private/ Business to comply with the terms and conditions and Privacy Policies of such networks. Sellzo.com.au (Sellzo) are not responsible for any violations of such policies.

While sellzo.com.au (Sellzo) has no affiliation with any social networks, we ethically endeavour to protect the integrity of the terms and conditions and policy of such Networks. Therefore the violation of terms and conditions and policies of such networks may result in the suspension or termination of offending accounts.

B. Privacy Policy.

a. General

This is the privacy policy of sellzo.com.au (sellzo). It sets out the policy sellzo.com .au subscribe to when collecting, using, storing, sharing and protecting your personal information. Sellzo.com .au, Sellzo and all its related websites apply this privacy policy when dealing with your personal information irrespective of how you access the sellzo website

By choosing to use sellzo.com.au and any of its associated services, you are give full consent to sellzo for the collection, use, disclosure and storage of your personal information by sellzo in accordance with this Privacy policy and the terms and conditions of Sellzo.com.au

We advise you to ready this Privacy policy regularly to stay up-to-date with any amendments or changes to the policy. as Sellzo may from time to time change this privacy policy as required by evolving laws or business environment. Significant amendments to this Privacy policy will be made public on our website

b. Personal information We Collect

By registering an account with Sellzo.com.au (Sellzo) you need to provide us with you personal information, you understand and agree that your information is safely stored on our server in accordance with this Privacy Policy. Sellzo may collect the following forms of personal information

I. Voluntary information:

Is information that you supply us with when you register your account or when you use our website or any of the services sellzo.com.au (Sellzo) provide. We collect, and store this information on our website. Information we collect include, but is not limited to

  • your name, address, email address, telephone number
  • Information about your geographic location through your internet access equipment or devices including the Identifier information of your devices. This depends on the settings of your devices or equipment. You do have the ability to deactivate this feature from the settings of you device or equipment.
  • From time to time you may provide us with information through social media sites such as facebook, twitter, and the like or any other third party source.

II. Automated Information:

Is information that we collect by the means of our system automatically communicating with your device or equipment whenever you use our website or services provided through our website or whenever you view content on our website or you make enquiries about products or services through our website. We also collect information sent to us by your equipment or devices whenever you visit our website. Such information includes but is not limited to:

  • Type of equipment you use, ID of your device, Location of your device, Reports and statistics of content and pages you view on our website. We also collect information through the use of cookies and sophisticated technology which is used to improve our services and the way we to you. It also improves the way you are able to search and access content that is relevant to you. You have the option to change the settings on your device to prevent cookies from accessing such information
  • Third Party information is information that we may collect about you from third part sources we may ar may not be affiliated with as permited by the law. we may use this information to enhance you profile or account details with Sellzo.com.au. This information may iclude but is not limited to:
    • Additional contact details
    • Location
    • Device ID
    • Additional information about you

c. How we use your personal information

Sellzo.com (Sellzo) have your permission to use your personal information for objectives such as:

  • To communicate with you in relation to
    • Promotions
    • Special events
    • Items of interest to you
    • Improve our services to you
    • Optimise the way we market our services to you.
    • Grant you access to the website and its related services, subsidiaries and customer service support.
  • You also consent that We contact you via electronic mail, telephone, SMS, Social Media, Push notifications when communicating promotions, updates, marketing campaigns.
  • Where possible we will always use your preferred method of communication.
  • To comply with law enforcement agencies and legal requirements.
  • To investigate any unlawful activity or activity deemed by us as being inappropriate.

Sharing Information and registration on social media

  • Sellzo.com (Sellzo) may offer you the facility to:
    • login using you Social Media accounts such as Facebook, Twitter etc.
    • Share Content from Sellzo.com (Sellzo) on your social media account and network
  • By choosing to share content from Sellzo.com (Sellzo), or by choosing to login using your social media account, you consent to us to collect, store and use your personal information as set out in this Privacy policy. (our ability to collect your information from third party websites/Accounts is also determined by setting on your browser).
  • If you choose to share information, content or personal details with other sellzo.com (sellzo) users then you are solely responsible or any privacy breaches incurred by those users. Sellzo will not be liable for such breaches. We highly recommend you carefully consider the legitimacy and Privacy policy of such users.
  • If you choose to share information, content or personal details with third parties or social media outlets, then you are solely responsible or any privacy breaches incurred by those parties. Sellzo will not be liable for such breaches. We highly recommend you carefully consider the legitimacy and Privacy policy of such Third parties.

Sharing and transferring you personal information to third parties

Sellzo will not sell. We will not solicit your personal information for a third party to use in their marketing to you without your full consent.

Sellzo.com (sellzo) may however share your personal information with third partied acting on our behalf to promote our services to you. Anytime we share your personal information with a third party it will be done in accordance with this Privacy policy. We may share you information with:

  • Third parties that you have given consent to obtain your personal information from us.
  • Third party entities acting on our behalf when:
    • Promoting our services or products to you
    • Promoting our website.
    • Maintaining our website
    • Investigating unlawful use or the website, fraud, Security , breaches, noncompliance with our tems and conditions or any activity we deem to be suspicious or inappropriate.
    • Providing Technical support
    • Providing customer support
    • Providing marketing strategies.

If your personal information is requested by law enforcement agencies or government bodies as a result of an investigation we are obliged by law to provide it. If your personal information is request to from us by a court order as a result of an investigation we are obliged to provide it:

In an event that you request services from third parties found on our website, your personal information will be used by that third Party in accordance with their Privacy policy and sellzo.com (sellzo) will have no liability arising from any breaches incurred by that third party. We highly recommend you carefully consider the legitimacy and Privacy policy of such Third parties.

d. Cookies

Sellzo.com (sellzo) will place specialist data files on your computer or device known as cookies that allows us to identify you as a user. Cookies also enable us and our third party administrators and marketers to track your activity on our website and measure the effectiveness of our marketing campaigns. Cookies help us promoting to you certain items of your interest. cookies are also used to help us improve our services and to enforce the authenticity and security of the content on our website.

e. Storage and retention of your personal information

We only retain information that is necessary for reasons described in this privacy policy and only as legally permissible. Sellzo remain committed to protecting the integrity of your personal information at all times. We use advanced security technologies on our website. Firewalls, encryptions, passwords as well as physical administrative controls are used in protecting your personal information.

Sellzo take very seriously any breach of this privacy policy. Should you fell that your personal information or privacy have been compromised, or your account has been misused, please contact us urgently though our CONTACT PAGE.

f. Complaints

Sellzo take very seriously any breach of this privacy policy. Should you fell that your personal information or privacy have been compromised, or your account has been misused, please contact us urgently though our CONTACT PAGE. Your complaint will be handled internally and we will communicate the outcome with you and use all reasonable resources to resolve your complaint.

Should you feel that our resolutions is unsatisfactory you have the right to take our complaint to the Privacy regulatory body.

g. Accessing, Updating and changing your personal information

As a sellzo.com (Sellzo) account holder or user, it is your responsibility and legal obligation to provide us with correct and accurate information. We will not under any circumstance alter you personal detail without your explicit consent. You can update your personal details at any time by either logging into your account and updating your details or by contacting us via our CONTACT PAGE.

Sellzo.cm (Sellzo) and it's affiliated partners do not have a reason to keep your personal details other than those described in this privacy policy. We will only hold your personal information for a period of time permissible by law. Should you wish to discontinue to be a sellzo.com (Sellzo) account holder and request your personal information be deleted, we will do so in accordance with the relevant laws.

h. Your Privacy obligations

Sellzo take very seriously any breach of this privacy policy. Should you fell that your personal information or privacy have been compromised, or your account has been misused, please contact us urgently though our CONTACT PAGE. It is your responsibility to ensure the security of your logins and password. Please ensure that you do not share those with other people or other sellzo.com (Sellzo) users or associated third party partners. Sellzo.com (Sellzo) will not take any responsibility to privacy breaches due to account holder or user negligence. When dealing with Third Parties through our website we highly encourage you to carefully consider the privacy policy of that third party and ensure that it is suitable for your intended purposes as we do not take any responsibility of third party privacy policies were you have directly volunteered your personal information to that party.